When to use telemedicine:
•    Mild cases of cold, cough, sore throat, sinus infections, vomiting, diarrhoea, other infections, etc. (especially if you are otherwise healthy)
•    Mild cases of back pain, sprain, strain, or bruising
•    Mental health concerns such as depression and anxiety
•    Routine follow-up visits for chronic conditions
•    Routine medication review
•    Medical goal setting or advanced care planning

Please note:

Your provider will determine if your specific medical concern is appropriate for telemedicine.
 

Visits that are not appropriate for telemedicine:
These visits typically require a physical exam, which must be done in person.
•    First intake appointment for registered clients  
•    WorkSafe BC or ICBC visits
•    Complex or severe injuries
•    Severe infections
•    Other complex or severe medical issues that require an in-person evaluation

Cost:

Telemedicine visits are billed at; 

• Physician: $130/consult

• Registered Nurse: $85/Consultation

There may be times when a telemedicine visit needs to be converted to an in-office visit.

In these instances, the different in payment will be applied.

If seen by the nurse and recommendation is made to see a physician, the difference in payment with be applied.